ANELEN Amplify

Privacy Policy

Privacy Policy

Last Updated: 21/12/2024

1. Introduction

Welcome to [Your Website Name] (“we,” “us,” or “our”). We value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.anelen.com.au and use our services. By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

(a) Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you register on our website, place an order, subscribe to a newsletter, fill out a form, respond to a survey, or communicate with us. Personal Information may include:

  • Name
  • Email address
  • Mailing address
  • Telephone number
  • Payment information (e.g., credit card details)
  • Any other information you choose to provide

(b) Non-Personal Information

We may also collect information that does not identify you personally (“Non-Personal Information”) when you interact with our website. This may include:

  • Browser type, device type, and operating system
  • IP address and geolocation data
  • Pages viewed, links clicked, and other usage details
  • Cookies and similar technologies to enhance user experience

3. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Improve Our Services: Operate, maintain, and improve our website, products, and services.
  • Account Management: Create, manage, and maintain your account.
  • Customer Support: Respond to your inquiries, troubleshoot issues, and provide technical support.
  • Communication: Send administrative information, updates, promotional materials, newsletters, and other messages. You can opt-out of marketing communications at any time.
  • Transactions: Process orders, manage payments, and deliver purchased products or services.
  • Analytics and Personalization: Analyze usage trends, measure the effectiveness of our marketing, and improve user experience.
  • Legal and Security: Detect and prevent fraud, respond to legal requests, comply with applicable laws, and protect our rights and the safety of our users and the public.

4. Cookies and Similar Technologies

We use cookies, web beacons, pixels, and other tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, understand how you interact with our site, and improve our services. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the site may not function properly.

5. Disclosure of Your Information

We may share your information as follows:

  • Service Providers: With third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor entity.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, or legal processes, or to respond to governmental requests.
  • Protection of Rights: To protect our rights, property, or safety, and that of our users or the public, and to enforce our Terms of Service or other agreements.

6. Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your Personal Information, we will securely delete or anonymize it.

7. International Data Transfers

If you are accessing our website from outside [Country or Region], your information may be transferred to, stored, and processed in a country different from your own. We take steps to ensure that cross-border data transfers comply with applicable data protection laws, typically through the use of appropriate safeguards such as standard contractual clauses.

8. Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your Personal Information. However, no security system is entirely foolproof. While we strive to protect your Personal Information, we cannot guarantee its absolute security, and you provide it at your own risk.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, such as:

  • Access: Request access to the Personal Information we hold about you.
  • Correction: Request that we correct or update inaccurate information.
  • Deletion: Request that we delete your Personal Information, subject to certain legal exceptions.
  • Opt-Out: Opt out of marketing communications by following the unsubscribe link or contacting us directly.
  • Data Portability and Restriction of Processing: Where applicable, request data portability or restrict certain processing activities.

To exercise these rights, please contact us using the information provided below. We may require you to verify your identity before responding to your request.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, and applications not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our website is not intended for children under the age of [13/16, depending on applicable law]. We do not knowingly collect Personal Information from children without appropriate parental or guardian consent. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after any changes signifies your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:

Email: hello@anelen.com.au
Address: C/O Life Strategies, ANELEN PTY LTD, 282 Bobbin Head Rd, North Turramurra New South Wales 2074

Amplify by ANELEN acknowledges the Traditional Custodians of the lands on which we operate, and we pay our respects to Elders past, present, and emerging.

We are committed to supporting Aboriginal and Torres Strait Islander communities and fostering inclusion and reconciliation.